During the last couple of outings discussions have been held with members of our motorhome group...
Coverage Info
New and Pre-owned Motor Home, Travel Trailer, Pop-up Supreme Coverage: includes everything not specifically excluded in the WHAT IS NOT Covered section.
New Motor Home Coach Coverage includes: Water Heater, Waste System, Water, Air Conditioning/ Ventilation System, Range and Oven, L.P. Gas System, Heating System, Refrigerator, Braking System, Suspension System, Chassis, Auxiliary Power plant/Generator/Water Cooled Diesel or Gas Generator/Electrical System, Seals and Gaskets.
New and Pre-owned Motor Home Powertrain includes: Engine, Transmission/Transfer Case, Drive Axle (and Rear), Seals and Gaskets.
This Agreement does not provide coverage for: a. Mechanical Breakdowns outside the United States and Canada.
b. Vehicles that do not have valid manufacturer VINs, or are title branded as salvage, junk, rebuilt, totaled or flood damaged.
c. Mechanical failure that exists at the time of retail sale, whether or not the failure would otherwise be covered by the Agreement; or if the information provided by You or the repair facility cannot be verified as accurate or is found to be deceptive.
d. Mechanical covered by manufacturer’s warranty, manufacturer’s recall, factory bulletins (regardless of whether or not the manufacturer is doing business as an ongoing enterprise), any Agreement, written warranty or any valid and collectible insurance policy.
e. failure to protect Your Vehicle from further damage when a Breakdown has occurred.
f. Unauthorized repairs.
g. Any loss caused by sludge buildup or improper, contaminated or inadequate amounts of fuel, coolant, lubricant or other fluids.
h. Repairs required as a result of deterioration, condensation, contamination, electrolysis, corrosion, cosmetic or paint changes or the failure or loosening of external fasteners and/or bolts.
i. Storage and freight.
j. Damage or loss resulting from faulty or negligent repair work or from the installation of defective parts.
k. Damage to a non-covered part by a covered part(s) failure or damage to a covered part by a non-covered part(s) failure.
l. Repairs required as a result of fire, accident, theft, vandalism, riot, road hazards, explosion, lightning, reverse polarity, earthquake, windstorm, hail, freezing or ice damage, water damage, environmental damage, pollution, war, nuclear damage, rust, chemicals, salt, sap, sand, dirt or other obstacles, smoke, soot or collision.
m. Any repair or replacement of any covered part, if a Breakdown has not occurred or if the wear on that part has not exceeded the field tolerances allowed by the manufacturer.
n. Any if any alterations have been made to Your or You are using or have used Your in a manner not recommended by the manufacturer, including but not limited to, the failure or improper installation of any custom or add-on parts, all frame or suspension modifications, lift kits, oversized/undersized tires, trailer hitches, emissions and/or exhaust system modifications or engine modifications.
o. Equipment and accessories not installed by the manufacturer or Dealer, or improper installation of these items by the manufacturer or Dealer.
p. Any caused by misuse, abuse, negligence, lack of normal maintenance required by the manufacturer’s maintenance schedule for Your Vehicle.
q. Maintenance services and parts described in Your Vehicle’s Owner’s Manual as supplied by the manufacturer, shop supplies, hazardous waste disposal fees and other normal maintenance services and parts which include, but are not limited to: Adjustments, Alignments, Wheel Balancing, Tune-ups, Sealing Boots, Spark Plugs, Spark Plug Wires, Glow Plugs, Hoses (except Steering and Air Conditioning), Drive Belts, Brake Pads, and Brake Linings or Shoes, Wiper Blades, Shop Supplies and Hazardous Waste Disposal fee. filters, Lubricants, Coolants, fluids and Refrigerants will be covered only if replacement is required in connection with a covered part and only for the amount specified by the manufacturer.
r. Any of the following parts: Carburetor, Battery, Shock Absorbers, Standard Transmission Clutch Assembly, friction Clutch Disc and Pressure Plate, Throw Out Bearing, Manual and Hydraulic Linkages, Distributor Cap and Rotor, Safety Restraint Systems (including Air Bags), Glass, Lenses, Sealed Beams, Light Bulbs, Brake Rotors and Drums, Exhaust and Emission Systems, Windshield Wiper Arms, Weather Stripping, Trim, Moldings, Furniture, Wall Coverings and Walling, Window Coverings, Cabinetry, Countertops, Upholstery, and floor Coverings (such as carpet, tile, wood, and vinyl), Wood Items, Roofs, Bright Metal, Chrome, Zippers, Cup Holders, Ash Trays, Dash Pads, Squeaks, Rattles, Water Leaks, Wind Noise, Mirrors, Mirror Hinges, Hub Caps, Paint, Outside Ornamentation, Bumpers, Body Sheet Metal and Panels, Tires, Wheels, Rims, Wheel Studs.
s. Repair costs or expenses due to gradual reduction in operating performance where the Mechanical is due to normal wear and tear. This includes, but is not limited to, any repair when the purpose is to raise the engine’s compression or stop oil consumption where a has not occurred. Valve grinding and/or worn rings are not covered.
t. Any loss caused by racing, or delivery purpose, or by pulling anything weighing more than what is recommended by the manufacturer, unless the is equipped with a factory installed “Trailer Tow Package.”
u. Any loss or expense if the odometer has been tampered with altered or is inoperative.
Contracts & Declarations
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Dealer's
Welcome Dealers!
Are you missing all the revenues in which are available to you?
Would you like to increase customer satisfaction standards?
Do you wish you had more "repeat business" from your customer base?
If you answer yes to of these three questions then you should call us today. You can start selling extended service contracts to your customers immediately! Even if you currently offer alternative plans or programs, see what we can do for you.
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Highly Competitive Rates
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Tire - Road Hazard Protection
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Toll Free 877-248-8265
RV Trip Tips
Below are some great tips given to us that we wanted to pass along to help you be prepared for a safe and fun trip on your rv adventure:
Scheduled Maintenance
Confirm that your vehicle is up to date on all manufacturer suggested maintenance as listed in the owner's manual.
If not, get it serviced before you leave.
SELF INSPECTION
Tires
- Check the tire pressure on all four tires plus the spare.
- Properly inflated tires will improve fuel economy and help you avoid a blow-out during the trip.
- Evaluate the condition of the tires.
- How much tread depth do they have?
- Will you need snow tires where you're headed?
- You want to have these questions answered before heading out.
Under The Hood
- Check the oil level.
- Add or change the oil as needed.
- Check the coolant mixture with an anti-freeze tester. This is crucial if you are traveling during cold winter or hot summer months.
- If you don't know how old the vehicle's battery is, have it tested at a certified auto repair shop or simply replace it.
DriveTrain
If you're planning to use your vehicle's four-wheel drive system on the trip, make sure that it's working properly before you leave. The system should engage and disengage smoothly. Any unusual drivetrain noises should be checked out by a mechanic. Also, make sure that all drivers know how to operate your vehicle's four-wheel drive system.
You should also check to see that the transmission fluid and gear oil levels are correct.
Inspect the Wiper blades
If they aren't making full
contact with the windshield, replace them.
Fill the wiper fluid reservoir if necessary.
Emergency Kit
Regardless of weather conditions or the age of your car, an "Emergency Kit" kit should include a flashlight, flares, first-aid supplies, jumper cables, extra washer fluid, paper towels and a basic tool set. It's not a bad idea to bring a tire pressure gauge. If you're going on a long trip, be sure to have a quart of oil and a gallon of coolant. And, always remember to bring a live cell phone. It can rescue you in almost any emergency situation.
Pack enough food and water to sustain your travelers in the event you are stranded for several hours or more. Extra clothing is another must-have, especially in cold or wet weather. Those traveling in wintry conditions should pack a snow brush, ice scraper, snow shovel, tire chains and a bag of abrasive material like sand, salt or non-clumping kitty litter.
Plan the Route
Plan a route for your trip before you leave. It won't feel like a vacation if you find yourself saying "I had no idea it was so far" while motoring along a dark highway with a howling baby in the back seat. It is a huge stress reducer to know in advance which highways and roads to take, how far you'll be driving each day and where you'll be eating and sleeping each night.
If you are a member of a road club, check their site for trip planning tools.
If your car has a navigation system, mapping your route should be a simple task. Plug in your starting point, type in your destination and the navigation system will do the rest. Many systems will even show the major gas stations, hotels, and restaurants along the route. If have an older, CD-based navigation system, make sure you have all the necessary navigation CDs to cover the region you'll be traveling through.
If you'd rather plan your own route, an old fashioned road atlas and a few folding maps will do fine. Just make sure to read them and highlight your route before you head out. A quick Internet search will help you identify potential venues for gas, food and lodging along the way. You can also check road conditions on the internet to avoid road closures or construction.
Never underestimate busy travel seasons or popular destinations like
Disneyworld. After a long day of driving you could find a "No Vacancy" sign instead of a quiet room and a hot meal. Make reservations. And even if you booked your hotel room months ago, it doesn't hurt to confirm your reservations before you start your trip.
Be Safe
Once you're on the road, don't try to drive too far between rest breaks. At the first sign of drowsiness, protect yourself and your passengers by pulling over or getting off the road, then switch drivers. If you're traveling alone, pull off the road to a safe and secure location and take a nap. Many sleep-related accidents occur between midnight and 6 AM, so avoid driving through the night whenever possible.
A road trip can be a rewarding and inexpensive way to explore the country and spend quality time with family members. With a little planning, you can ensure that unpleasant surprises don't ruin the trip.
ID & Contact Information
Make sure your RV Shield Plan vehicle service contract is in the vehicle along with your license, registration and insurance cards. The RV Shield Plan has the toll free numbers for claims and Roadside assistance printed on it.
Take along your regular service facility phone number to help verify
maintenance records should you have to file a claim while traveling.
Check the web for vehicle service centers along your travel route and note their phone numbers.
What is "Wear & Tear"
NORMAL WEAR AND TEAR is defined as the inherent and natural wear characteristics of mechanical parts on a vehicle. The Manufacturers of rv parts specify the lifespan and tolerances when certain parts will wear out from normal driving habits. They do not have to "breakdown", to wear out. Wear and Tear is normally an "Exclusion" on most Vehicle Service Agreements. Our plans offer this coverage.
What are the payment options?
Our agnecy provides four easy payment and financing options to make your purchase even easier. 1) All major credit cards with the exception of Discover & American Express are accepted). 2) Personal Checks are the preferred method of payment, sent back with the agreement. 3) 90 days Same-As-Cash, which is three consecutive equal payments, until paid. 4) The warranty administrator offers direct Zero Percentage Interest for 12 or 18 months with a very small one-time setup-processing fee. The requirement has a minimum of 10% csh down to get started.
Is the contract transferable if I sell or trade the vehicle?
Yes, not only is it transferable, but it is cancelable at anytime during the policy period. The refund is prorated. However some states have their own laws regarding transfers and refunds. All contracts offer a full 30 day money-back guarantee.
Are the polices renewable?
Yes, our contracts are fully renewable anytime. In fact, all policy holders are contacted by a representative prior to expiration.
How are payments and claims paid and handled?
We pay all claims via corporate credit card directly to the repair facility. The repair facility communicates with us and faxes us the estimate of the repair costs.
Who accepts The Plan?
This is the easiest way to determine the recognition and the notarioty in which our program offers. At random: pick any major RV dealership or repair facility in a major city, or city of your choosing, (not your selling dealer, and preferrably at least 100 miles away). Next: Phone them up during regular business hours and ask to speak to the service department. Next: After reaching the service deaprtment, ask to speak to the peson directly responsible for processing warranty claims. Next: Ask them about Prizm Solutions and The Plan, or RV Shield. That should take care of any concerns and confirm the recognition.
ALL Exclusionary Plans have the following listed Exclusions:
Hazardous waste disposal fees and other normal maintenance services and parts which include, but are not limited to: adjustments, Alignments, Wheel Balancing, Tune-ups, Sealing Boots, Spark Plugs, Spark Plug Wires, Glow Plugs, Hoses (except Steering and Air Conditioning), Drive Belts, Brake Pads, and Brake Linings or Shoes, Wiper Blades, Shop Supplies and Hazardous Waste Disposal fee. filters, Lubricants, Coolants, fluids and Refrigerants will be covered only if replacement is required in connection with a covered part and only for the amount specified by the manufacturer. Any of the following parts: Carburetor, Battery, Shock Absorbers, Standard Transmission Clutch Assembly, friction Clutch Disc and Pressure Plate, Throw Out Bearing, Manual and Hydraulic Linkages, Distributor Cap and Rotor, Safety Restraint Systems (including Air Bags), Glass, Lenses, Sealed Beams, Light Bulbs, Brake Rotors and Drums, Exhaust and Emission Systems, Windshield Wiper Arms, Weather Stripping, Trim, Moldings, Furniture, Wall Coverings and Walling, Window Coverings, Cabinetry, Countertops, Upholstery, and floor Coverings (such as carpet, tile, wood, and vinyl), Wood Items, Roofs, Bright Metal, Chrome, Zippers, Cup Holders, Ash Trays, Dash Pads, Squeaks, Rattles, Water Leaks, Wind Noise, Mirrors, Mirror Hinges, Hub Caps, Paint, Outside Ornamentation, Bumpers, Body Sheet Metal and Panels, Tires, Wheels, Rims, Wheel Studs.
Friends & Resources
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