During the last couple of outings discussions have been held with members of our motorhome group...
I purchased an extended warranty plan (American Guardian)
Enroute to Arizona, we lost the transfer switch in Bakersfield, CA. It was Friday noon when I called AG to see if a mobile service was acceptable..they said yes..but to be sure they were legitimate. The mobile service arrived about 2:30 pm, and by 3:00 had diagnosed the power failure as a faulty transfer switch. By that time the AG offices were closed, so I opted to have the repair done and pay for it myself, as we were due in Palm Springs for tight reservations the next day. The owner said he would call in and get authorization Monday morning, and forward the paper work to AG so they could reimburse me. The bill was $456. I eventually had to send the original signed service order to AG and at that time they promptly issued me a check for $406, which represented payment in full, less the deductible. My coach is presently in the shop with a leaking heater core, which will be covered under the program as well.
I am well satisfied with the coverage and service from both you and the insurer, I think it's essential that a person carry extended warranty coverage on these new RV's due to all the electronic components which mere mortals can't fix with a screwdriver anymore.
- Regards
John McKnight
04/19/05
ALL Exclusionary Plans have the following listed Exclusions:
Hazardous waste disposal fees and other normal maintenance services and parts which include, but are not limited to: adjustments, Alignments, Wheel Balancing, Tune-ups, Sealing Boots, Spark Plugs, Spark Plug Wires, Glow Plugs, Hoses (except Steering and Air Conditioning), Drive Belts, Brake Pads, and Brake Linings or Shoes, Wiper Blades, Shop Supplies and Hazardous Waste Disposal fee. filters, Lubricants, Coolants, fluids and Refrigerants will be covered only if replacement is required in connection with a covered part and only for the amount specified by the manufacturer. Any of the following parts: Carburetor, Battery, Shock Absorbers, Standard Transmission Clutch Assembly, friction Clutch Disc and Pressure Plate, Throw Out Bearing, Manual and Hydraulic Linkages, Distributor Cap and Rotor, Safety Restraint Systems (including Air Bags), Glass, Lenses, Sealed Beams, Light Bulbs, Brake Rotors and Drums, Exhaust and Emission Systems, Windshield Wiper Arms, Weather Stripping, Trim, Moldings, Furniture, Wall Coverings and Walling, Window Coverings, Cabinetry, Countertops, Upholstery, and floor Coverings (such as carpet, tile, wood, and vinyl), Wood Items, Roofs, Bright Metal, Chrome, Zippers, Cup Holders, Ash Trays, Dash Pads, Squeaks, Rattles, Water Leaks, Wind Noise, Mirrors, Mirror Hinges, Hub Caps, Paint, Outside Ornamentation, Bumpers, Body Sheet Metal and Panels, Tires, Wheels, Rims, Wheel Studs.
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